We were your classic business owners that tried to rely on a $99 cash register to run our business. We have a coffee shop in a small college town in Ohio, and found as we grew that buying a register every other year was getting old. We always dreamed about the cool POS systems but knew we didn’t have the funds… until quite by “accident” one of the Harbortouch reps visited our shop. It was perfect timing and we were ready to listen. The rest is history! Our rep walked us step by step through the paperwork (and answered the millions of questions we had!). She delivered again when the system arrived and spent several weeks working with our staff to learn the system. Harbortouch entered our menu into the system initially and we worked with them as far as details, choices, sizes, etc. When we started to practice on the system, we learned how to add new items and make changes to our menu. Tech support is always available to fix things or to walk us through a question. They have ALWAYS been kind and encouraging and helpful and ALWAYS knew how to answer my problem, 24/7! The payments are small, the support is amazing, it supports re-loadable gift cards (also offered by Harbortouch), and it gets updated often. Yes, you can afford one and yes you will love it! We have had ours for almost one year and are very thankful.

Diane C. – Beans-N-Cream, Cedarville, OH

When my wife and I were researching POS systems for our new jewelry store, we looked at a variety of options. Harbortouch was the best option for us without question. We found their POS system program to be the perfect fit for us, and were encouraged by their excellent processing rates. Ever since they installed our system, we have continually been impressed with their unparalleled customer service. Every time we have a question, a knowledgeable and courteous customer service person has been there to answer it. It’s easy to sell someone a POS system or card processing, but it takes a special company to take the time to have polite, well-trained representatives who are willing and able to help. In today’s day and age, they are a welcome assistance to our business (and a bit of a rarity these days).

Simon H. – Buckingham Jewelers, Flowood, MS

We are a three year old business and began with another brand POS after doing much research. Almost from the beginning we were disappointed in the performance of the system, but mostly we were disappointed with the response to our questions. Often we could go weeks without getting any response. It wasn’t long before we realized the mistake we had made and began doing research again when we discovered Harbortouch. This time we knew more about the questions we needed to ask upfront. The sales people at Harbortouch were knowledgeable, honest, and very responsive to all of our questions. We’ve been extremely pleased with the performance and uptime of our Harbortouch system. What few problems we have experienced in over a year were usually the result of a misunderstanding on our part of what we were trying to do. The support we’ve received has been AWESOME. We usually get someone on the phone immediately when calling. On the few occasions when we’ve left a message, we’ve gotten a call back within 30 minutes. As a final comment, the release of the Lighthouse software has made our life so much easier and made analysis of our business much more efficient.

Gary H. – Seven Steps Up, Spring Lake, MI

We are very satisfied thus far with our Harbortouch POS System. It was all programmed before it was sent to us and the people that set it up were very patient and helpful in getting all our inventory and menu items into the proper categories. The system was easy to learn and train with and we have had very few issues. What little confusion we had was explained to us and resolved quickly. I would recommend this product to any small business. As a business just starting out, this part of the process was overwhelming, but Harbortouch made it painless. Thank you to all involved in helping us get on our feet!

Valerie S. – Ballyhoo, West Pittston, PA

Harbortouch is amazing! It has simplified our restaurant and is so easy to use. When I can’t figure something out for myself, customer service is second to none. They are so quick and efficient! Harbortouch has helped eliminate errors on tickets and streamlined our food stations. Our BBQ restaurant runs even quicker now with our touch-screen POS system. It is definitely an asset to our company!

Cheryl F. – Big Dog’s Smokehouse BBQ, Cicero, IN