We are a three year old business and began with another brand POS after doing much research. Almost from the beginning we were disappointed in the performance of the system, but mostly we were disappointed with the response to our questions. Often we could go weeks without getting any response. It wasn’t long before we realized the mistake we had made and began doing research again when we discovered Harbortouch. This time we knew more about the questions we needed to ask upfront. The sales people at Harbortouch were knowledgeable, honest, and very responsive to all of our questions. We’ve been extremely pleased with the performance and uptime of our Harbortouch system. What few problems we have experienced in over a year were usually the result of a misunderstanding on our part of what we were trying to do. The support we’ve received has been AWESOME. We usually get someone on the phone immediately when calling. On the few occasions when we’ve left a message, we’ve gotten a call back within 30 minutes. As a final comment, the release of the Lighthouse software has made our life so much easier and made analysis of our business much more efficient.

Gary H. – Seven Steps Up, Spring Lake, MI